• That is a good thought, but it is not necessary!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Since TV receivers use up bandwidth even when not being used, you can turn off the receiver to free up more bandwidth for your other devices! If no buttons are pressed on the remote, the receiver will automatically enter sleep mode after 2 and a half hours. GeneFew readers

• Do you offer catch-up TV, rewinding and video on demand?

  Articles on: Home Phone + TV (QC only). This article is also available in: Our service includes Replay across multiple channels ☝️oxio TV service is no longer available for new subscriptions. This function allows you to restart an episode or a movie in progress from the beginning. Look for this icon at the top of your screen in the schedule guide: (https://storage.crisp.chat/users/helpdeskFew readers

• Voicemail comes with oxio phone service - at no extra cost, of course!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions You can store up to 160 minutes of messages, which corresponds approximatively to 10Mb of storage. It is not possible to increase this capacity. After one year, the messages are automatically deleted to make room for the next ones. Updated on: 04/03/2Few readers

• The oxio TV service is simple and user-friendly: here's a guided tour of the main functions

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Home Screen The home screen is designed to be clean and efficient. OXIO TV : Display the TV Guide and live TV. (1) My recordings :Few readers

• Why can’t I select the sports channels for my package?

  Articles on: Home Phone + TV (QC only). This article is also available in: Sports channels are part of a premium bundle ☝️oxio TV service is no longer available for new subscriptions. These channels can be accessed through the purchase of one of our premium bundles Adding premium bundles to your selection after choosing specialty channels is possibleFew readers

• My TV service is not working, what should I do?

  Articles on: Home Phone + TV (QC only). This article is also available in: If you’re using Wi-Fi with your receiver ☝️oxio TV service is no longer available for new subscriptions. Make sure the internet is working on another device. ❌If not, proceed to a complete network equipment restart ✅ If yes, continue with step 2 👇Few readers

• There are 3 methods to navigate our TV receiver

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. If the included remote control doesn't suit your needs, you can try one of the three other methods listed below. 1. The Logitech Harmony remote To program your Harmony remote, choose the following information: Marque: LS3 Modèle: SLK1 If yFew readers

• Of course!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Simply reach out to a customer service agent via any of our platforms (Facebook Messenger, SMS, or email) with the number you wish your calls to be forwarded to. This functionality is included with your oxio home phone services. Updated on: 04/03/2024Few readers

• Star codesHere are the keys for each of the “star” services:

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions *30 - Activate caller ID blocking at any time *31 - Disable caller ID blocking at any time *67 - Activate caller ID blocking for the next call *72 - Activate Call Forwarding *73 - Disable Call Forwarding *74 - Activate Call forwarding to Voicemail *75 -Few readers

• It is not possible to receive collect calls with oxio VoIP telephony

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Setting up a system to receive and bill collect calls is expensive to implement, maintain and requires regulatory agreements. We want to keep our rates competitive, however adding this feature would make it more expensive. In order to bring the most vaFew readers

• During an outage, your phone services will be interupted.

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions 2 options are available to you to avoid missing calls: 1. You may however buy a backup UPS-type battery to ensure functionality during an outage. ⚠️We cannot recommend a specific model. Keep in mind that the larger the battery capacity,Few readers

• How to have my remote control my TV.

  Articles on: Home Phone + TV (QC only). This article is also available in: You can fairly easily program your oxio remote so that it can interact directly with any somewhat recent TV set. ☝️oxio TV service is no longer available for new subscriptions. The buttons used to interact with your TV are the blue ones at the top of the remote (2 and 12) as well as the power button (1). A schematic with numbereFew readers

• It’s quick and easy!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. If you wish to change the channels in your plan, log in to your client portal and go to the My bundles tab. Don’t forget to save your changes! You can change your plan’s channels once every 36 days. Why 36 days you ask? Well, that’s the part that’s out of our controFew readers

• A Premium Bundle is...

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. 1. A selection of channels for movie or sports fans! 2. A channel package that must be purchased as a whole. You can choose your Premium Bundles after having chosen your specialty channels Here is a quick glance at oFew readers

• No. You can use your receiver only with your own oxio internet service.

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Updated on: 12/06/2024Few readers

• No need to know the weather forecast: It's always sunny at oxio! 😎

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. All jokes aside, to know the weather, Meteomedia has always been a good reference for your daily activities! It is important to know that the channel feed on the oxioTV service is provincial only, so there is no channel linked only to your region. The channFew readers

• No, sorry!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Our TV service is dependent upon our internet service. It is mandatory to use oxio internet services to have access to oxio TV services! Updated on: 12/06/2024Few readers

• Here is the list of the available musical choices

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Keep in mind that the channels on offer may vary over time according to Stingray’s rotations. Oxio is not responsible for this list and cannot be held accountable for the availability of specific music channels on the Stingray app. (https://storage.crisFew readers

• All you need to do is turn up the volume directly on your TV if you wish to use the volume control buttons at the center of your oxio remote.

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. You prefer using your TV’s volume control? Simply turn up the receiver’s volume to the maximum and use the blue volume control buttons at the top of your oxio remote! Note that you must program these to function correctly. Here is the link (/en/article/Few readers

• TV receivers can be used both with a network cable or a Wi-Fi network

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. Wireless TV means that you can watch TV using your internet! No need for TV cables anymore. The receiver does need to be connected to your TV with an HDMI cable and to a power outlet. The oxio TV receiver uses the Wi-Fi dispensed by the oxio router, meaning you can uFew readers

• Wi-fi Television Service Limitations

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. The "wireless TV" function means that the channel signal does not require a cable connected to the receiver in order to be routed. The receiver must still be connected to an electrical outlet and to your TV via an HDMI cable. The wireless TV function uses the Wi-Fi networkFew readers

• Can I install additional apps on my TV receiver?

  Articles on: Home Phone + TV (QC only). This article is also available in: It is not possible to install additional apps on the TV receiver ☝️oxio TV service is no longer available for new subscriptions. Our device has a limited TV Android version that does not allow this option. To ease navigation through the TV receiver menus, you may use a USB keyboard and mouse. The only app availableFew readers

• Yes, we do!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Both these functionalities are offered at no additional cost to you! A caller’s ID will be displayed after the second ring of a call. To pick up a call that is on hold, press the “flash” button on your phone once you’ve heard the first rinFew readers

• Be on your way in two easy clicks!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions There are two ways to set up your residential phone: Once the modem and the router are properly connected to the Internet, connect the ATA device according to the guides provided in the box - or available here: https://oxio.ca/en/how-it-worksFew readers

• It all depends on the internet speed of your plan!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. 15 Mbit/s plan: 1 receiver 30 Mbit/s plan: 2 receivers 60 Mbit/s plan: 3 receivers 120 Mbit/s plan: 4 receivers Do note that every oxio TV receiver takes up 10 Mbit/s of bandwidth. Updated on: 12/06/2024Few readers

• We have a couple options!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions The base phone plan offers unlimited long-distance calls across all of Canada (except Yukon and Northwest Territories). Long-distance calls to the United-States are available for $10 /month. It is not possible to make international calls with ourFew readers

• To see this list sorted by category and with logos, follow this link

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio TV service is no longer available for new subscriptions. To see the pricing, customers who currently have the TV service must log in to their Client Portal to manage their TV service. If you wish to change the channels in your plan, log in to your client portal and go to the My Package tab. Don’t forget to save your chFew readers

• What are the audio/video outputs of the TV receiver?

  Articles on: Home Phone + TV (QC only). This article is also available in: Oxio TV receivers have the following ports: ☝️☝️oxio TV service is no longer available for new subscriptions. HDMI port with 1080p support The programming is broadcast in 720p, although our offer includes no 1080p channels, the oxio TV receiver will be able to support them in the future. 3.5mm composite port ThFew readers

• We cannot guarantee proper alarm system functionality for all systems

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Most alarm systems are compatible with our telephone services, but it is imperative that you check with your equipment provider whether their services are compatible with IP telephony (VoIP). You must ensure that your alarm system is connected to a UPS-styFew readers

• Yes you can!

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions When signing up for oxio home phone services, there will be a section of the package creation form in which you can write your currency phone number. This way, we can port the number to our own services and ensure that you don’t have to change. If your phone nFew readers

• Faxes do not function with our IP Phone services

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions There are multiple online tools to send and receive faxes. We suggest exploring those avenues if this poses a problem. Updated on: 04/03/2024Few readers

• Your phone number will not be given to directories

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Since oxio home phone uses VoIP, it will not be disclosed nor given away to sites like Canada411 or the Yellow Pages. Depending on your situation, your number may still appear on these media: (go to the sFew readers

• 9-8-8 is coming to oxio

  Articles on: Home Phone + TV (QC only). This article is also available in: ☝️oxio Home Phone service is no longer available for new subscriptions Starting November 30, 2023, people across Canada will be able to call and text 9-8-8, a new three-digit service, for help with mental health and suicide prevention. 9-8-8 will be free for anyone in Canada who is thinking about suicide, in emotional distress, or who is woFew readers