• Just click on the “I forgot my password” link located below the “Log in” button on the Client Portal connection page.

  Articles on: Client Portal. This article is also available in: You forgot your Client Portal password or just want to change it? Go on the Client Portal connection page; Click on “I forgot my password” under the Log in button; Write the email address linked to your oxio account in the password reset field; Click on “Send a confirmation code” A verification code will be emailed to you.Few readers

• Are you curious if oxio offers automatic payments?

  Articles on: Client Portal. This article is also available in: Are you curious if oxio offers automatic payments? Well, wonder no more! The answer is YES! With our convenient feature, you have the power to turn automatic payments on or off and manage your finances with ease. And to make things even better, we've crafted a simple guide to help you through the process. Let's get started!🚀 (https://storage.crispFew readers

• It’s quite easy! Follow these quick and easy steps:

  Articles on: Client Portal. There are two ways to locate and settle an outstanding balance! FIRST Connect to your Client Portal BOOM! It’s right there! Click “Pay Balance Due" SECOND Connect to your Client Portal Go to the Billing tab Click “Pay Balance Due” If you are having trouble completing these steps, please reach out to our Customer Care team here! (https://oxio.ca/en/supportFew readers

• Check the email associated to your oxio account

  Articles on: Client Portal. This article is also available in: An access creation link has been sent to your email after you created your package online. Using the link in that email, you can access your client portal to then change your login credentials. Keep in mind that the email may sometimes end up in the spam folder. If this operation doesn’t fix your issue, please reach out to a customer service agenFew readers

• It’s quite easy!

  Articles on: Client Portal. This article is also available in: Follow these quick and easy steps: Connect to your Client Portal Go to the “My Bundles” tab Select the desired bundle Choose when you would like this to take place (ASAP or at a later date) Click “Confirm” Scroll to “Package Summary” and click “Save” ⚠️When you confirm the modification of your plFew readers

• All our clients can now schedule a move of their services directly from their client portal.

  Articles on: Client Portal. This article is also available in: No need to even contact us anymore! Go to the "Account Information" tab, and click on the "I'm moving" button." Once there, you'll simply need to indicate the following : Your new address; The date you will be leaving your current home; The date when you will be taking possession of your new home; Your availabilities fFew readers