• By credit card, bill payment through your bank -or- pre-authorized debit.

  Articles on: Billing. This article is also available in: Services are billed in advance every month. All indicated fees must be paid upon receiving your invoice using one of the available payment methods. To guarantee that all equipment will be sent back to us at the end of a customer’s subscription, it is mandatory to have a credit card associated to all oxio accounts (as per our Terms and Conditions (https://oxio.ca/enFew readers

• Mistakes happen, we understand!

  Articles on: Billing. If you received a notification regarding an overdue payment, no worries. Here is a breakdown of what happens next: Scenario 1: Paying off my balance In the case that you are able to pay off your balance, you can do so via your client portal. Once you are logged in, just scroll down to Billing → Invoices (https://storage.crisp.chat/users/helpdesk/website/7d216e3d47c43400/62Few readers

• How to Find Your Next Bill Date

  Articles on: Billing. This article is also available in: If you're an oxio customer, you might be curious about when your next billing date is! Fortunately, finding your next bill date with oxio is incredibly easy. Here's how: 1. Log in to Your Client Portal The first step is to log in to your oxio Client Portal. You can access this by visiting the oxio website and clicking on "👤" iFew readers

• Want to add or change payment details with ease?

  Articles on: Billing. This article is also available in: Want to add or change payment details with ease? As an oxio customer, you can manage your account details through the Client Portal. Our Client Portal makes it a breeze to take control of your details and keep everything running smoothly. And updating your payment method? Piece of cake! With our step-by-step guide, you'll be adding or changing your payment info in no tiFew readers

• It's now possible!

  Articles on: Billing. This article is also available in: Since February 10th 2022, The CRTC took another step to strengthen consumer protection as certain Canadians will be able to obtain paper bills from their communications service provider. The following segments of customers will now be able to receive paper bills, at no charge, upon request: customers who self-identify as persons with disabilities customersFew readers

• Unfortunately, no.

  Articles on: Billing. This article is also available in: To guarantee that all equipment will be sent back to us at the end of a customer’s subscription, it is mandatory to have a credit card associated to all oxio accounts (as per our Terms and Conditions). Opening an oxio account cannot be done without a credit card. It is not possible to bypass this step. Following the firstFew readers