When will I get my activation date?
Articles on: FAQ.
This article is also available in:
[](/fr/article/kx7gy2/)
Trust us, we’re just as eager to get you up and online ASAP.
After completing checkout online, you should receive an automated email + SMS (if you enabled SMS notifications) from us as soon as your activation date or activation appointment with a technician is confirmed.
Normally, unless there is an issue with your address, you should receive confirmation in 2-5 business days.
If you’re still within this time frame, sit tight. We’ll get back to you. oxio activation day (almost as exciting as Christmas morning) is coming soon!
If you still haven’t received confirmation from us after 5 business days from the date you completed checkout, reach out to us!
https://oxio.ca/en/support
We’ll do some digging and find out why it’s taking so long. Even if we have to shovel through a mountain, we’ll get to the bottom of it. Because we give a damn.
Updated on: 03/11/2023
This article is also available in:
[](/fr/article/kx7gy2/)
Trust us, we’re just as eager to get you up and online ASAP.
🧐Okay, so when will I hear back?
After completing checkout online, you should receive an automated email + SMS (if you enabled SMS notifications) from us as soon as your activation date or activation appointment with a technician is confirmed.
Normally, unless there is an issue with your address, you should receive confirmation in 2-5 business days.
If you’re still within this time frame, sit tight. We’ll get back to you. oxio activation day (almost as exciting as Christmas morning) is coming soon!
👴It’s been so long, and I still haven’t heard back from oxio.
If you still haven’t received confirmation from us after 5 business days from the date you completed checkout, reach out to us!
https://oxio.ca/en/support
We’ll do some digging and find out why it’s taking so long. Even if we have to shovel through a mountain, we’ll get to the bottom of it. Because we give a damn.
Updated on: 03/11/2023
Updated on: 13/09/2024
Thank you!